Customer success manager / カスタマーサクセスマネージャー


Salary:

¥10M - 15M / annum

Location:

Osaka

Date posted:

October 4, 2018

Employment type:

Permanent

Job reference:

67040-0010327841

Specialisation:

IT and technology


Description

The Company

  • Major foreign IT Vendor is looking for Customer success manager.

The Role

  • Lead and advise the team of customer success managers
  • Develop performance metrics to promote success and growth
  • Collaborate across teams to provide comprehensive services to existing and potential customers
  • Work with senior management to develop business plans and objectives

Your Skills

  • 5+ years at a customer-facing organization
  • Knowledge of the cloud software industry OR Consulting industry
  • Native level of Japanese skill is a must

Location

  • Osaka

Salary

  • 10 – 15 million yen

--------------------------------

会社概要

  • 業界最大手の外資ITベンダーにてカスタマーサクセスマネージャーを募集いたします。

職務内容

  • サービスを導入していただいた大手のお客様に対して、製品をいかに活用的にご利用いただけるかベストプラクティスの共有、アドバイスなどのコンサルティングを行う

詳細は求人ご紹介時にご案内いたします。

応募資格

  • 5年以上の顧客対応業務経験
  • 業務アプリケーションのサポート経験、もしくは、Customer Success Manager経験、もしくは、コンサルティングのご経験を有する方
  • コンサルティング業界、または、クラウド・ソフトウェア業界に関する知識
  • 英語スキル、あれば尚良

勤務地

  • 大阪

給与

  • 1000-1500万円



Osaka

Osaka Center Bldg. 13F
4-1-3 Kyutaro-machi
Chuo-ku, Osaka 541-0056
+816 6244 7990
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