Call Center Engineer - Manager

Salary/Rate : ¥15M - ¥20M
Location : Tokyo
Post Date :
Employment Type : Permanent
Job Reference : 9282993-BT
Job Classification : Business Transformation

Description :

Exciting opportunity to work at an American startup company as Head of Technology!

The Role:

  • Pre-sales: present with the business development team to make a sale. Provide all the technical expertise during the sales process
  • Deployment: lead the integration teams and staff who are installing Afiniti locally
  • Production support: Lead the technical service function and staff for all accounts in the country

Key Requirements:

  • Technical degree and education preferably at the graduate level
  • Track record in call-center technical solution integration / delivery, preferably unified communication systems
  • Strong working knowledge of computer networks and computer infrastructure
  • Work with and lead offshore teams
  • Highly responsive to customer requirements / needs
  • Previous experience in fast-paced entrepreneurial roles is a plus
  • Exposure to big data and data analytics

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Tokyo

Ote Center Bldg, 22F
22F 1-1-3 Otemachi
100-0004 Tokyo
Phone : +813 5219 6633

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