Enterprise Service & Workplace Expert

Salary/Rate : ¥7M - ¥9M
Location : Tokyo
Post Date :
Employment Type : Permanent
Job Reference : AO1-BT
Job Classification : Business Transformation

Description :

My client, Global No1. Cosmetic Company, is looking for an Infrastructure engineer to work on enterprise service and workplace such as PC/Peripherals/Printers and provide the infra service to business users.

Key Job Accountabilities

He/she plans, organizes, manages and follows up internal/external resources in order to deliver the system/services within the defined standards, budget, deadlines and quality requirements.

Collaborate with business and external agencies to ensure effective capturing and assessments of employee’s needs and workplace innovations in order to propose the best workplace solutions

Ensure the effective implementation of the new solutions and define/adapt the change management activities in collaboration with IT, HR, and Internal Communications to ensure the roll-out of the solution for his/her entity

Prepare, coordinate with other departments and execute locally all local/global Employee Experience actions

Define and manage the IT Helpdesk and provided support services and supervise its functioning within the defined standards (quality, time, cost, etc.)

Coordinate the different experts needed in order to deal with incidents from level 2 and 3

Must Have Aspects

Technical expertise on

<hardware>

-Desktop/Laptop/tablet PC/Mobile phones/Printers/Peripherals

<Software/System/Applications>

-Windows 7 and 10/Office 2010 and 2016(Word, Excel, PowerPoint, Outlook, MS Access) -Office 365 (Word online, Excel online, PowerPoint online, outlook online, Onedrive)

-TrendMicro

-OS imaging and PC kitting

-WEBEX, MDM, Active Directory, BitLocker

-iOS

<Work environment>

-Support office users and remote users

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Tokyo

Ote Center Bldg, 22F
22F 1-1-3 Otemachi
100-0004 Tokyo
Phone : +813 5219 6633

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