Lead Systems-Networking Support Engineer


Salary:

¥6M - 10M / annum

Location:

Tokyo

Date posted:

June 20, 2018

Employment type:

Permanent

Job reference:

10500603-RHT

Specialisation:

IT and technology


Description

Position overview:

Our client provides 24/7 support service for major cloud platform users. Support team is distributed between multiple locations and they are hiring people to extend support in Japanese, Chinese and Korean languages.

Role: Lead Systems-Networking Support Engineer

More about the Role:

  • Provide support to customers using Cloud Platform products, solutions and APIs including Google Compute Engine and related services.
  • Provide technical assistance and support as part of a global 24x5-support organization.
  • Incident Management, Problem Management and Change Management: change requests and incident ticket handling for the remaining Infrastructure Teams.
  • Provide technical and developer support to customers using Cloud Platform products, solutions and APIs.

More about the Successful Candidate:

  • At least 5 year’s experience fully as Systems Engineer or a combination of Networking and Sysadmin
  • Strong knowledge of Linux/UNIX and Windows Server.
  • Familiarity with shell scripting.
  • Experience with VMs (Google Compute Engine, VMware, Amazon EC2, etc.).
  • Coding ability in one or more languages (Java, Python, C++, etc.).
  • Experience troubleshooting Linux performance (CPU, memory, I/O).
  • Fluent English plus proficiency in either Japanese / Chinese / Korean languages.

Nice to have:

  • Familiarity with BigQuery, Cloud Storage and CloudSQL.
  • Coding ability in one or more languages (Java, Python, C++, etc).
  • Familiarity with software commonly used on VMs (MongoDB, Hadoop, etc).
  • Familiarity with web and mail protocols (HTTP, TLS, SMTP, etc).

What’s On Offer

  • High visibility within a global organization, and opportunity to take on expanded responsibility across multiple geographic locations.
  • Opportunity to upgrade your professional portfolio with projects for most famous brands and become a specialist recognizable worldwide.
  • Competitive compensation depending on experience and skills.


Tokyo

Ote Center Bldg, 22F
1-1-3 Otemachi
Japan, Tokyo 100-0004
+813 5219 6633
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