Digital CRM Systems/Data Analyst for Consumer Goods Firm
¥700万 - 1000万 / 年間
4月 26, 2018
An exciting role has come up for a data, tech and business-savvy professional to enter a CRM Specialist role. This position sits in Technology, though you are expected to bethe real bridge between business needs and technology solutions. This is not a super “techie” role, though the candidate is expected to be comfortable with technology and keep up-to-date with new solutions coming onto the market. This role is great for someone who “loves data” to work in a wide-ranging role, with plenty of cross-functional stakeholder interaction….and to work for an awesome firm at the forefront of digital innovation.
More about the Role:
•Work closely with business, to understand CRM/data requirements and provide relevant solutions
•Participate in the definition of the business case objectives for the CRM project/program.
•Define and monitor the project plans, and activities for CRM systems related projects
•Prepare the project delivery and the knowledge transfer for the run in close relation with the operating teams.
•Define the implementation strategy of the program/project and supervise the change management activities including training, user support and communication.
•Escalate and solve CRM systems user issues to relevant support teams, where necessary (this is not a support role, though you will be the IT interface for CRM activities)
More about the Successful Candidate:
•Business Partner: Partner to Sales & Marketing Divisions
•Solution Provider: Imagines and promotes alternative options/solutions to match client needs
•Business savvy: Understands the “big picture” of the business, the operating model, the processes and the roles within the organizations
•Great Communicator: Takes change management and communication initiatives to facilitate the implementation of solutions and user satisfaction
•Bilingual Japanese & English, with Mandarin skills a big plus
What’s On Offer:
•Opportunity to work in a “change” environment in a massive global company with the investments to support the digital transformation agenda
•Great opportunity for a more junior “high potential” candidate who loves data, to move into a well-structured role with excellent career path
•Work with cutting edge digital technologies within a highly recognized global consumer brand