Social Listening Lead

About the Company:
•The client is a American Global Company that is intent on pushing for environmental health, and is actively engaging their current customers to pursue reduced-risk products.

More about the Role:
•The role itself is very data and quality driven, and is in charge of not only listening and engagement but also in strategic recommendations based on insight gathered from this.
•Set up, analyze, and interpret data from native social media platforms (Twitter, Facebook, Instagram, YouTube, etc.) and online publications (blog posts, Ameblo, RSS feeds etc.) by using social listening tools (Sprinklr) and third-party publishers
•Optimize listening dashboards for channel and engagement measurement, social listening, campaigns, and ad-hoc requests
•Conduct ongoing contextual analysis of listening data to surface audience-driven insights and provide actionable, strategic recommendations for the business and stakeholder decision making
•Identify opportunities around conversations created around potential advocates, influencers, category, and competitors

More about the Successful Candidate:
•Adept in manipulating data to conduct qualitative analysis of Engagement campaigns
•Passionate about social media and is data-driven
•Collaborative in nature and a team player

Requirements:
•Fluent in Japanese and Business Level English