Social Listening Lead

Overview:
Our client is a American Global Company that is intent on pushing for environmental health, and is actively engaging their current customers to pursue reduced-risk products. The role itself is very data and quality driven, and is in charge of not only listening and engagement but also in strategic recommendations based on insight gathered from this.

More about the Role:
Set up, analyze, and interpret data from native social media platforms (Twitter, Facebook, Instagram, YouTube, etc.) and online publications (blog posts, Ameblo, RSS feeds etc.) by using social listening tools (Sprinklr) and third-party publishers
Optimize listening dashboards for channel and engagement measurement, social listening, campaigns, and ad-hoc requests
Conduct ongoing contextual analysis of listening data to surface audience-driven insights and provide actionable, strategic recommendations for the business and stakeholder decision making
Identify opportunities around conversations created around potential advocates, influencers, category, and competitors

More about the Successful Candidate:
Adept in manipulating data to conduct qualitative analysis of Engagement campaigns
Passionate about social media and is data-driven
Collaborative in nature and a team player

Requirements:
Fluent in Japanese and Business Level English